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Terms and Conditions

Terms and Conditions

Company Particulars

Business Name: PJA Distribution Ltd

Business Type: Limited Company registered in England & Wales

Company Registration Number: 07266077

Registered Office and contact address: PJA Distribution Ltd, 1 Sadler Forster Way, Teesside Industrial Estate,  Thornaby-on-Tees,  TS17 9JY,  United Kingdom. Email  .  Tel: 01642 309777. Skype: nickifrazer-potts.pja

VAT Number GB109532328

About these terms & conditions

The following terms and conditions apply to all transactions with PJA Distribution Ltd. The use of this website and the placement of an order indicate your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. Please also note that these terms and conditions are subject to change at any time. Changes made will be posted on this site and the new terms will come into effect from the date of posting.

Descriptions and pricing of products

The intention of PJA Distribution Ltd is to provide accurate and correct information and to ensure the descriptions, images and other information relating to products published on this website provide an a useful description of those products. The descriptions are not, however, full specification lists. By accepting these terms and conditions you accept that you are not entering into the contract in reliance upon any such descriptions.

In the event that customers have further enquiries about the products, such enquiries should be addressed direct to PJA Distribution Ltd on .

In the event a product is listed at an incorrect price due to typographical error or error in pricing information from a supplier, or if any errors arise in relation to taxes, duties or other charges, we shall have the right to refuse or cancel any orders listed at the incorrect price, whether or not such orders have been confirmed. Under such circumstances, if payment has already been made, we shall arrange an immediate refund.

Except where otherwise stated, the prices per unit advertised on this website exclude VAT and all other applicable taxes or duties and exclude delivery charges which will be payable as indicated at the time of placing your order.

Delivery charges, VAT and volume discounts 

UK orders between £150 and £300 are subject to a delivery charge of £10.

UK orders in excess of £300 come with free delivery.

Customers outside the UK should contact us for confirmation of delivery prices.

VAT (currently 20%) will be added, as standard, to all orders.  

Other important delivery information

Delivery is via third parties (Royal Mail, Interlink or UPS). As such, we cannot guarantee delivery times and any timeframes referred to are to be considered as a general guide only.

PJA Distribution Ltd will look to ship your order within 48 hours of receipt and payment. For larger orders and in the case of issues over availability, it may take slightly longer to despatch your order. Under such circumstances, we shall endeavour to keep you updated as to progress.

Please note that if you submit a wrong or incomplete delivery address, this is likely to result in delay. In any event, we shall not be liable for any loss or damage arising directly or indirectly from late delivery.

Important points relating to payment

Depending on the circumstances, and for your security, we may place your order on hold temporarily whilst we carry out a simple verification of your details. This will quite often involve a very brief phone call.

Important points relating to your contract

In some circumstances, issues with stock levels may mean we are unable to fulfil certain parts of your order. If this is the case, we will contact you via email or telephone to let you know and always suggest an alternative, similar products to resolve the issue to your satisfaction.

Shortly after your order has been placed, you will receive (via email) an invoice detailing the order – including VAT, delivery charges and/or any other applicable taxes, duties and charges. Once payment is received, your order will be processed.   

We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any stage of the ordering process, including after an order has been submitted. The acceptance of an order does not place us under obligation to enter into any further contractual arrangements with you at a future date; nor does it confer on you any exclusive geographical rights or preferences.

Important points relating to resale

The products featured on this website may be resold subject to certain important conditions. Please pay careful attention to the following:

You may:

  • Resell products from this site on your website, offline shop, market stall or any other outlet, you may resell phone cases only on Amazon or eBay under the brand Centopi (see below).
  • Determine your own resale price.
  • Repackage products (save for the restrictions below).
  • Use any and all images from this site for the purpose of selling our products (save that copyright in said material shall remain with PJA Distribution Ltd).
  • Use our branded logos and those of brands sold on this site for the purposes of advertising to assist in resale.

You may not:

  • Resell Caseflex, YouSave Accessories, Audiance on Amazon or e-Bay. Merchandisers have exclusive rights for selling these products on those specific platforms and failure to comply with this condition may result in you being barred from selling on those platforms.
  • Conduct any activities in relation to resale or promotion of products purchased on this website in such a manner that may reasonably be regarded as likely to bring PJA Distribution Ltd or any of the brands carried on this site into disrepute.
  • Repackage or sell other products, designs  or brands as Caseflex, YouSave Accessories or any other brand sold on this website from time to time.
  • Hold or purport to hold exclusive resale rights to a geographical area with no competition
  • Hold yourself out as an employee, agent or representative of PJA Distribution Ltd, Caseflex, YouSave Accessories or any other brand featured on this website.  

PJA Distribution Ltd returns policy

PJA Distribution operates a 7-day returns policy to report shortages, damaged or defective goods. It is your responsibility to check orders within 7 days of receipt. PJA Distribution Ltd shall not be liable for lost, damaged or defective goods after 7 days. 

The cost of returning the goods is at your own expense. Once we have received the items, unopened and undamaged, we will provide you with an exchange or credit. Bespoke orders and items ordered from third parties are non returnable.

Our liability for lost, damaged or defective goods extends only as far as replacing the said item, or, at our option, repaying a corresponding proportion of the price paid by you. No further liabilities shall rest with us.  

General points

These terms and conditions are subject to the laws and exclusive jurisdiction of England and Wales. So far as is permitted by law, these terms and conditions shall supersede any conditions, warranties, rights or obligations, either express or implied that exist in statute, common law or otherwise. 

For any queries relating to our terms of service, contact Nicki on 01642 309777 or email