You may cancel an order prior to the order being processed by telephoning PJA Distribution Ltd on 01642 309777.
PJA Distribution operates a 7-day returns policy. You may withdraw from the contract of sale by sending emailed confirmation of your wish to cancel the order to firstname.lastname@example.org. This must be sent within seven days of receipt of the goods.
It is your responsibility to check orders on receipt. Any issues regarding stock quantities must be reported to us within 7 days of receipt of the order. PJA Distribution Ltd shall not be liable for lost, damaged or defective goods unless you provide us with written notice as soon as possible (and in any case, within seven days of receipt of the goods) or, (where the defect was not apparent on reasonable inspection) within three months of the date of the invoice, specifying with reasonable detail any matter whereof it is alleged that the goods are defective.
The cost of returning the goods is at your own expense. Once we have received the items, unopened and undamaged, we will provide you with a full refund.
Our liability for lost, damaged or defective goods extends only as far as replacing the said item, or, at our option, repaying a corresponding proportion of the price paid by you. No further liabilities shall rest with us.